Massarelli's artists make and finish each piece by hand, so each is a unique original. Because every piece is hand-crafted, and because we photograph our products in different settings with various lighting, actual color, shape, size, and texture may vary from those shown in our catalog or on-line.
Q: Where can I purchase your merchandise?
A: You may contact us at email@example.com
Q: How can I check on my order?
A: Please email firstname.lastname@example.org
Q: What can you tell me about Rococo Stains?
A: Massarelli’s Rococo Stains create a custom artistic finish. Because the organic color reacts to the mineral deposits of the concrete, each of the attributes and elements of the individual sculpture and the ambient factors contribute to the finished product.
Each product finished in a Rococo Stain produces a unique finish. Although the workmanship is guaranteed, the results of the finish are not. Unlike paints, subjugation of the organic and reactive colors is not possible. These finishes may be manipulated but not controlled. The results of the finished product may be anticipated but not guaranteed.
Unique patterns occasionally appear due to the factors which are beyond the control of the applicator. The purchaser should understand the nature of this process and be comfortable with the characteristics of Rococo Stains. The pieces evolve and self create in response to the various reactions chemically produced. It is expected that the color may continue to respond to the ambient and organic exposure. Exposure or any other adverse element to, in under or above, or around the concrete pieces cannot be controlled and may alter the future of the finish.
un·par·al·leled: having no equal or match; unique in kind or quality
Unparalleled Customer Service…
When you talk to members of the Massarelli “family,” those are the words that keep popping up.
Massarelli's has been going strong – and growing stronger - since 1972, a first-generation business that continues to serve the United States and Canada with quality, hand-crafted ornamental stone statuary in a friendly, family-owned style. Over the many years they have been in business, many things have changed. But in today's smarter, faster, high-tech world, it's good to know that some things never will.
Massarelli’s products are made to last and actually improve with age. Massarelli's still finishes each and every piece of stone statuary by hand. “Concrete is forever,” Mario says. “If you take care of it, it’s forever. It will pass on from generation to generation.”
Massarelli’s stands behind each and every product they make because their name will always be there, withstanding the time and the elements.
“Quality is what is behind our products,” Mario says. “All of the manufacturing being done is for the long-term.” Massarelli’s products may stand forever, but the company is never standing still. Mario and his team of sculptors and mold-makers are constantly developing new products and techniques, whether it be a new finish or new style or just a better way to package and ship. “We’re learning everyday and the technology available is changing constantly.” You want upgrade and expand and be a part of the cutting edge.” , says Massarelli. The product line is always changing. From traditional to contemporary, Massarelli’s is constantly revising, refreshing and renewing its line of fountains, and statuary. Whether big or small, from whimsical animals to inspirational greetings and contemporary designs, diversity is a Massarelli’s trademark. “It’s such a wide range of things, that sets us apart from everyone else,” Mario says. “We’re going in directions that companies of our size wouldn’t have thought imaginable 10 years ago. It's important to Massarelli’s that its customers, however big or small, are completely satisfied with their products. The family staff is always available to answer your questions and to listen to your concerns. Customer service is “No. 1,” Mario says. “We can offer the best of the best, but if our customer service isn’t top notch we haven’t served our customer. “I’m very proud of our Customer Service Department.” “They’ll go to the end of the earth for this company. It’s really true.” “We believe in our product, we believe in our service, we believe in each other,” says Dan Toth, Massarelli’s Shipping Supervisor. “It all comes straight down from the top. Mario and Christine believe in us, we believe in them, and everyone works together to make a successful company and workplace.” Through nearly four decades, Massarelli's still takes enormous pride in offering the finest quality materials and designs. Massarelli's still believes in old-fashioned customer service. That's the way we've been doing business forever, and that's the way it's going to stay!
From the Garden State … from our family to yours … with quality craftsmanship and impeccable customer service … The Massarelli Touch is everywhere.